Frequently asked questions

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Delivery usually takes approximately 1–3 days within Sweden and 2–4 days for international orders. These delivery times are estimates and may vary depending on the destination and carrier delays.

Please check the shipping cost for your order at checkout before completing your purchase.

If your order hasn’t arrived within the estimated delivery time, please email contact@palsposter.com with your order number. We’ll help you check the status of your delivery.⠋

Please email contact@palsposter.com as soon as possible with your order number and the correct delivery address. We’ll check whether the address can still be updated. Changes may not be possible if your order has already been dispatched.

Please contact us at contact@palsposter.com as soon as you notice the issue. Include your order number and a description of what is wrong. Photos of the item and packaging will help us assess the issue and assist you.

If you’d like advice on choosing posters, email us at contact@palsposter.com. Tell us about your room, the colours you like and the style you’re looking for. You’re welcome to include a photo of your space so we can offer suggestions.

Start by choosing prints with a shared colour palette, theme or style. Combine different sizes for a relaxed look, or use matching sizes for a more structured arrangement. Plan the layout on the floor before hanging and leave consistent spacing between the frames.

Handle your poster with clean, dry hands and avoid touching the printed surface. To help preserve its colours, display it away from direct sunlight, moisture and heat. A frame helps protect your poster from dust and everyday wear.

Colours may appear slightly different in print than on your screen. Screen brightness, display settings and the lighting in your room can all affect how you see the colours. For the best impression, view the poster in natural daylight.

Choose a frame that matches your poster’s dimensions. For example, a 50 × 70 cm poster needs a frame designed for a 50 × 70 cm print. If you want to use a mount, choose a larger frame with a mount opening that fits your poster.

Choose a size that suits your wall space and the look you want to create. A larger poster can work as a statement piece, while smaller prints are ideal for shelves or gallery walls. Measure your space before ordering and check the available sizes on the product page.

contact@palsposter.com. If your question is about an order, please include your order number so we can help you more easily.

Frames are not included in the poster price and must be purchased separately. Choose a frame that matches your poster’s size to complete the look.

Our posters are printed on professional 200 gsm matte photo paper. The matte finish creates a non-glossy look that lets the artwork take centre stage.